Studio policies

If you have never done Pilates before, we recommend you take at least 5 private lessons before you join a class.

Your safety is our number one priority.

 

Cancellation / No-Show by Client:

  • Private and Duets lessons must be canceled at least 24 hours in advance.

  • Equipment classes must be canceled at least 12 hours in advance.

  • If you fail to cancel within these time frames, you will be charged full price.

  • If you have paid for a class in advance and fail to cancel within 24 hours, you will lose that class.

 

We understand that emergencies happen. Each client is allowed 3 emergency cancellations per year.

Cancellation by Studio:

If the studio has to cancel your class, you will be contacted and your class will be rescheduled.

Please give us at least 24 hours to respond to all emails.

Erica's Pilates Studio

Niles, IL 60714

847.224.6574